Providing Effective Feedback

Overview

Providing Effective Feedback

Learning Objectives

At the end of this course, you will be able to:
– Understand when feedback should take place
– Prepare and plan feedback effectively
– Identify the right atmosphere where feedback should be delivered and the proper way
to get it done
– Learn how psychological action and behaviour can affect the feedback process
– Know how to set goals and its importance
– Acquire the right skills to follow up with your team members after giving feedback

Course Outline

Part 1:
– The best time to give feedback
– How to prepare and plan effective feedback
– Get the right settings done!
– The power of body language and effective communication

Part 2:
– SMART goal setting
– Avoiding negative emotions during the session
– Effective follow up