Overview

Negotiation Skills: Reaching Agreements

Learning Objectives

At the end of this course, you will be able to:
– Understand deeper on negotiation theories, its concepts and practices
– Start exploring the essential skills and competencies required in the negotiation process
– Knows the psychology behind negotiation
– Identify the right strategies and skills to be used to get a favourable outcome

Course Outline

Part 1:
– The negotiation theories explained
– The psychology of negotiation
– Different types of negotiation and its key stages
– Basic principles of negotiation

Part 2:
– Effective negotiation skills
– Understanding positions, interest and needs in negotiation
– Cross-cultural negotiation
– Case-studies