Overview

Leading with Emotional Intelligence

Learning Objectives

At the end of this course, you will be able to:
– Understand how to lead using EI
– Embrace the differences of other people
– Enhance your self-awareness and stay in control
– Understand the need of other people
– Be more mindful with other people’s point of view
– Communicate effectively

Course Outline

Part 1:
– The five components of emotional intelligence
– Leading through emotional intelligence
– Finding strength in the face of diversity
– Maintaining your self-awareness and self-regulatory

Part 2:
– Understanding people – their needs and emotions
– Applying emotional intelligence culture at the workplace
– Building an effective and engaging communication