Overview

Apply Emotional Intelligence at Workplace

Learning Objectives

At the end of this course, you will be able to:
– Understand the component of emotional intelligence
– Identify and manage emotions that might affect your work
– Put into practice the EI skills for a better relationship with your colleagues
– Know how to be an empathetic and effective manager/leader

Course Outline

Part 1:
– Emotional intelligence and its component
– Getting to know yourself and your emotion
– How to stay emotionally balanced through stress management

Part 2:
– Enhancing social skills through effective communication and collaboration
– Emotional resilience and motivation
– Building trust with your colleague
– Becoming an empathetic and effective manager/leader