Overview

Achieve Leadership Success with
Emotional Intelligence (EQ.i)

Learning Objectives

-A new mind-set to support change
-Enhanced systemic view that fosters results
-Increase your self-awareness and awareness of others to increase adaptability when dealing with others and in decision making
-Demonstrate effective communication, convincing & influencing skills in leading diverse team
-Enhance composure to cope with stress in face of adversity, change and pressure
-Gain a wider view on cross cultural teams and its surroundings
-Motivate and strengthen the ability of others to excel
-Build Stronger and more supportive relationships
-Apply the lessons learned in the workshop to a current organisational challenge

Course Outline

Part 1:
-Understand Emotional Intelligence and its five elements
-Understand the different functions of the brain and where emotions, thoughts and information are processed
-Develop greater understanding of own leadership strengths and challenges with EQ-I 2.0® Leadership
-Identify own emotional triggers, and apply immediate reasoning skills towards better self-management
-Employ empathetic listening skills during crucial situations and frame up difficult conversations
-Apply four types of influencing strategies and recognise the situations to use them to maximise collaboration.

Part 2:
-Understand one’s behaviour in the context of team, team learning, and team development.
-Identify strengths and behaviours of diverse individuals by communicating effectively to gain buy-in.
-Demonstrate knowledge of psychological and behavioural aspects of stakeholder’s engagement and communication.
-Practise strategies to reduce conflict and build effective relationships.
-Identify ‘The Model of The World’ Concept and develop methods to overcome key barriers to effective communication.